{"id":1560,"date":"2013-09-22T22:08:48","date_gmt":"2013-09-22T22:08:48","guid":{"rendered":null},"modified":"2013-09-22T22:08:48","modified_gmt":"2013-09-22T22:08:48","slug":"reception-total-quality-in-customer-service","status":"publish","type":"post","link":"https:\/\/www.best-dentist-dentistry.com\/fr\/reception-total-quality-in-customer-service\/1560","title":{"rendered":"r\u00e9ception  la qualit\u00e9 totale service \u00e0 la client\u00e8le"},"content":{"rendered":"<p>      Le cours vise \u00e0 fournir des ressources pour la r\u00e9ceptionniste de garder toujours utile, motiv\u00e9 et conna\u00eetre le meilleur service client\u00e8le standard.<\/p>\n<p><a href=\"http:\/\/www.best-dentist-dentistry.com\/wp-content\/uploads\/best-dentist-images\/reception-total-quality-in-customer-service.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft\" src=\"http:\/\/www.best-dentist-dentistry.com\/wp-content\/uploads\/best-dentist-images\/reception-total-quality-in-customer-service.jpg\" alt=r\u00e9ception  la qualit\u00e9 totale service \u00e0 la client\u00e8le  width=\"300\" height=\"197\" align=\"alignleft\"\/><\/a><\/p>\n<p>Command\u00e9e par le Dra. Heloisa Ribeiro Borges, chirurgien dentiste, sp\u00e9cialiste en parodontologie et implantologie et sp\u00e9cialiste en marketing direct et de la relation, le cours vient \u00e0 \u00e9veiller l&rsquo;int\u00e9r\u00eat pour l&rsquo;excellence comme une fa\u00e7on d&rsquo;autovalorizar et de r\u00e9fl\u00e9chir sur la norme clinique de l&rsquo;excellence, nous avons tous cherchent dans les relations de service<\/p>\n<p>.<\/p>\n<p><strong><\/p>\n<p><\/strong> De programmation<\/p>\n<ul>\n<li>l&rsquo;importance de la r\u00e9union et notre satisfaction de la client\u00e8le, de relation et de retour du patient avec une r\u00e9ception impeccable<\/li>\n<li>client et patient : quelles diff\u00e9rences de comportement et l&rsquo;application pratique, le profil de personnalit\u00e9s, traitant de diff\u00e9rents types de structure de patient et l&rsquo;ad\u00e9quation de la r\u00e9ception<\/li>\n<li>pr\u00e9sentation personnelle, communication, attitudes appropri\u00e9s, commercialisation personnelle<\/li>\n<li>r\u00f4les, les responsabilit\u00e9s et les comp\u00e9tences requises d&rsquo;un r\u00e9ceptionniste succ\u00e8s de<\/li>\n<li>r\u00e8gles pour l&rsquo;excellence en client<\/li>\n<li>traitant les attentes et les frustrations, \u00e9viter les obstacles,<\/ul>\n<\/li>\n<p> pro-activit\u00e9 <strong>service \/ <em><\/strong> ><\/em> date : 30 avril &#8211; samedi \/ > <em>:<\/em> de 08:00 \u00e0 17:00 \/ > <em>investissement :<\/em><\/p>\n<p>www.cetao.com.br\/r $ 135,00 ><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le cours vise \u00e0 fournir des ressources pour la r\u00e9ceptionniste de garder toujours utile, motiv\u00e9 et conna\u00eetre le meilleur service client\u00e8le standard. Command\u00e9e par le Dra. Heloisa Ribeiro Borges, chirurgien dentiste, sp\u00e9cialiste en parodontologie et implantologie et sp\u00e9cialiste en marketing direct et de la relation, le cours vient \u00e0 \u00e9veiller l&rsquo;int\u00e9r\u00eat pour l&rsquo;excellence comme une [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[5794,5792,5793],"class_list":["post-1560","post","type-post","status-publish","format-standard","hentry","category-actualites-de-la-dentisterie","tag-clientle","tag-rception","tag-totale","et-doesnt-have-format-content","et_post_format-et-post-format-standard"],"_links":{"self":[{"href":"https:\/\/www.best-dentist-dentistry.com\/fr\/wp-json\/wp\/v2\/posts\/1560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.best-dentist-dentistry.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.best-dentist-dentistry.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.best-dentist-dentistry.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.best-dentist-dentistry.com\/fr\/wp-json\/wp\/v2\/comments?post=1560"}],"version-history":[{"count":0,"href":"https:\/\/www.best-dentist-dentistry.com\/fr\/wp-json\/wp\/v2\/posts\/1560\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.best-dentist-dentistry.com\/fr\/wp-json\/wp\/v2\/media?parent=1560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.best-dentist-dentistry.com\/fr\/wp-json\/wp\/v2\/categories?post=1560"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.best-dentist-dentistry.com\/fr\/wp-json\/wp\/v2\/tags?post=1560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}