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Results oriented services strategy

Taught by business administrator and business consultant, Fernando Schiavetto, aims to offer training to healthcare professionals a complete view of the strategic planning of services geared to the dental practice, with analysis of consumer behavior and the relationship with the market.

Results-oriented

  • Understanding Programming services, consumers and markets
  • main elements of the strategic planning of services
  • Managing the service delivery process by implementing

service strategies

> information/Data: of 20 April to May 11, 2011/> : of 08:30 to 12:30/ > two tranches of Investment: 140,00

www.cetao.com.br/>

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Complete course digital photography in dentistry

Taught by professors Sérgio Gobara, LL.m. in Hospital Dentistry by HC-FMUSP; and Ivan Yoshio o. Faccirolli, specialist in restorative operative dentistry by the TDCA, the course presents the digital photography in dentistry with clinical emphasis.

Complete

Programming

  • solve problems of adjustment of the cameras
  • Suggestions to acquire new equipment Ancillary
  • to take advantage of the equipment in use

  • How to improve the framework and the control of lighting
  • photographic techniques demonstration Accessories adapted to various types of equipment

  • Demonstration software for viewing and editing images

Legality of digital photography

> Service/date: 12 of the 26 May – Thursdays/> : of 07:00 pm on 10:00 pm/Investment > : two parcels of R $ 175.00

* Bring the camera in use. Don’t buy new cameras yet, because the “best camera” is not always the best for the dental practice.

more information through the site www.cetao.com.br./>

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Reception total quality in customer service

The course aims to provide resources for the receptionist to keep always helpful, motivated and aware of the best customer service standard.

Reception

Commanded by Dra. Heloisa Ribeiro Borges, dental surgeon, specialist in periodontics and implantology and specialist in direct marketing and relationship, the course comes to arouse the interest for excellence as a way of autovalorizar and reflect on the clinical standard of excellence we all seek in service relations

.

Programming

  • the importance of meeting and our customer satisfaction, relationship and return of the patient with a flawless reception
  • client and patient: what behavioral differences and practical application, profile of personalities, dealing with different types of patient structure and adequacy of the reception
  • personal presentation, communication, appropriate attitudes, personal marketing
  • roles, responsibilities and skills required of a receptionist of success
  • rules for excellence in customer
  • Dealing with expectations and frustrations, avoiding obstacles,

Pro-activity service/ > date: 30 April – Saturday/> : of 08:00 to 05:00 pm/> investment:

www.cetao.com.br/r $ 135,00 >

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Alert on packs of oral enxaguantes

The Federal Public Ministry in Guarulhos filed a lawsuit to Anvisa (national health surveillance agency) requires that manufacturers of enxaguantes with mouth alcohol to inform on the packaging that the product can cause cancer.

the action cites a story published by the Leaf on a survey conducted in 2009, by Surgeon-Dentist Marco Antônio Manfredini researcher of the Faculdade de Saúde Pública da USP (Universidade de São Paulo) – based on information from Associação Brasileira da Indústria de personal hygiene, Perfumery and cosmetic – which States that the frequent use of mouthwash with alcohol, and is not essential to oral health, increases the risk of cancer of the mouth and pharynx.

according to the prosecution, from the publication of matter, introduced a civil investigation to assess the risks of the product. An opinion was requested of Anvisa.

in March 2010, the Agency stated that lacks evidence to relate your use of the product with the risk of

cancer.

the action was forwarded with request for injunction – can pass to assert so is evaluated by a judge. The Anvisa reported that still had not received any notification about the action and, for now, don’t want to say on the subject

.

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Surah Al-Rehman – The Ultimate Free Remedy for Incurable Diseases

(By Listening Only- 20 Minutes Only)

Kindly download the Surah “AL-REHMAN” (recited by Qari Abdul Basit without translation) from here.


Treatment Plan

Just Listen to it three times a day (morning, afternoon, evening) for seven consecutive days using following procedure:-


    Before listening:

  • Close your eyes
  • Feel your self in front of ALLAH Almighty/ God
  • Then listen to it with greater concentration and closed eyes

    When the recitation/ AUDIO is finished:

  • Open your eyes and take half glass of water
  • Close your eyes again and say “ALLAH” three times in your heart with deep affection/ love
  • Then drink the water with closed eyes in three sips

Surah Al-Rehman – The Ultimate Free Remedy for Incurable Diseases

(By Listening Only- 20 Minutes Only)

Kindly download the Surah “AL-REHMAN” (recited by Qari Abdul Basit without translation) from here.


Treatment Plan

Just Listen to it three times a day (morning, afternoon, evening) for seven consecutive days using following procedure:-


    Before listening:

  • Close your eyes
  • Feel your self in front of ALLAH Almighty/ God
  • Then listen to it with greater concentration and closed eyes

    When the recitation/ AUDIO is finished:

  • Open your eyes and take half glass of water
  • Close your eyes again and say “ALLAH” three times in your heart with deep affection/ love
  • Then drink the water with closed eyes in three sips