More than 25,000 inhabitants have been already processed appointments through digital newsstands of health centres.

-A total of 54 primary care centres already have terminals of citation

– allow easily cited with the professionals of the health centre and medical specialist

– nearly three million citations online health been managed through the health Portal from last year

Madrid, March 2012.- the Health Minister, Javier Fernández-Lasquetty, presented last Saturday at Las Aguilas health centre in the Madrid neighborhood of Aluche, the operation of a digital newsstands, or subpoena terminals on 54 health centres of the region in order to give locals more facilities and comfort in the processing of your medical appointments with the Madrid health service.

Fernández-Lasquetty explained that since these devices came into operation progressively in the middle of last year, a total of 25.387 inhabitants have processed your health appointments through the digital kiosk. With these procedures, users have concluded appointments with healthcare professionals from 189 centers (health and specialized).

The Health Minister highlighted the success they are having these devices as its use has grown as they have been implemented. The Government of the community of Madrid is carrying out a major effort to implement new forms of access to health care through new technologies, and will allow the Madrid health progress continues and remains an example for its proximity, innovation and excellent quality ”.

The introduction of digital kiosks, which are distributed by Madrid, Alcalá de Henares, Arganda del Rey, Ciempozuelos, Colmenar Viejo, Leganés, Móstoles, Parla, Rivas, San Sebastián de los Reyes, Tres Cantos, Torrejón de Ardoz and Valdemoro began in June 2011. The Ministry intends to introduce other 17 new digital kiosks in the health centres in the towns of Alcobendas, Humanes, Fuenlabrada and Pinto, to reach the hundred of these telematics mid-year with the installation of more kiosks at other health centers during the month of March.

Users have complete information of the location of these kiosks in the health Portal of the community of Madrid, in the space CITES prior health online ”, and the search engine for health care ” contains details of channels of citation which provides each health centre.

Easy steps

Kiosks allow you to perform easily, and with less time, you efforts of conclusion and cancellation of appointments with the doctor, pediatrician, nurse in the health and medical specialist centre, when it has been requested previously by his primary care physician.

To access this system, users only have to enter your health card, or electronic ID, in the digital reader of the kiosk, which connects to your health care center, after recognizing the identity of the patient.

The system offers on-screen the first days and hours available on the agenda of the selected professional. If the user confirms the appointment, the digital kiosk emits a ticket of shelter with the Center, date, time and concerted professional data. Otherwise, i.e., that the patient would prefer to choose another date that does not appear on the screen also has the option of do and choose the day and time that you want to.

digital kiosk of the Eagles Health Center has processed, since its launch in motion (last June) 1,195 dating (838 to the doctor or nurse at the health centre) and 357 for the mé(I dico specialist). Installed digital kiosks stresses, the health center guava, which with 4.216 quotes also which has offered more concerted for primary care appointments. The device, which to date, has handled the largest number of quotes with the specialist is the center of health Lucero, with 971 resolutions.

Quotes on line

On the other hand, Fernández-Lasquetty also explained that the introduction of digital kiosks joins other projects implemented by the Ministry of health to promote new technologies of information and facilitate the knowledge of health resources and the management of their requests, as it is the health appointment online.

In total, from 2011 2.990.417 appointments have managed online, representing 5% of the handling of consultations in primary care, this appointment is available in a total of 329 health centres and 71 dispensaries local, offering coverage to 99.2% of the population.

The quotation on line allows to mention to your doctor, nurse, as well as carry out consultations and appointments pending, cancel them or modify them at any time of the day, and is accessed through the health Portal of the community of Madrid.

The quotation on line also allows you to quote with the specialist when the request has been carried out by the primary care physician. A total of 2,360 appointments, 1,481 changes of appointment and 604 cancellations of appointment has been since its publication on the Internet in November 2011.

The Ministry of health has made a huge effort to offer patients different possibilities to achieve appointment with the primary care health professional: administrative unit of the health center, Center for personalized attention (CAP), cited by voice, in addition to the citation health online and kiosks.

One of the best centers of Spain health

Las Aguilas health centre, opened in 1988, received the distinction of best Spain Health Center in the call for Health Awards Best in Class of 2009 and has a service of urgent primary care (SUAP), which serves nights, weekends and holidays.

In total, 60 professionals of this device provided health care to 26.809 citizens of the neighborhood of Aluche. This Centre is characterized by its programmes to improve healthcare quality, including home-based care and attention to the patient polimedicado, to ensure proper medication in the population over age 74.

For its part, the emergency service of primary care (SUAP) of Eagles has a staff of twelve professionals providing urgent health care, to the closure of the health center. In addition, in this device are located two bases of mobile units of the SUMMA, an ICU and a rapid intervention vehicle. Last year he attended 16.632 patients. In total, nearly 40 professionals offer an adequate response to the healthcare demands of the area.

The SUMMA professionals who develop their assistance activity in this emergency Centre achieved a high effective resolution of 92.8%. Namely, that only a 0 ’ 78% of patients attending the SUAP have to be referred to specialized care centres.